Pros
They usually pay you on time, but even that's not a certainty, it has been missed.
Cons
Management (in Ops especially) are so locked together it's impossible to get any actual helpful changes put through. They will gang up on staff who complain and steal ideas as if they came up with it Sleeping with senior management is a tried and tested way to get up the ladder because lord knows doing your job properly isn't the way Rude and useless staff get promoted if they're friends with management Complain about anything and prepare to be bullied by the person you report HR are known for gossiping about why people are off sick and about other private information The data protection is non-existent, work left all over desks, shredding piled up out the back of the building, filing cabinets that don't lock, private files sent to the wrong people again and again - in both paper and electronic form. Remember - these people keep your medical records! Racism and homophobia are rife with staff and management alike Staff will blatantly discuss drug use at work like it's no big deal Will chase and harass investigators, doctors and hospitals for work / reports / medical records then sit on them for weeks Outright lie to customers (solicitors / insurance companies) if they mess up to cover their backs Generally toxic place to work and I'd advise you never work there. If do do / have you will know what I mean - leave and never return!