Great company - Customer Service Representative (CSR) Eversource Energy Employee Review

5.0
Oct 22, 2024
Recommend
CEO approval
Business outlook

Pros

Great pay and great overtime options

Cons

Mandates during storms 12 hour shifts

Explore other reviews about Eversource Energy

5.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

Job is easy to do, lots of help and support

Cons

Repetitive task, not much variance day to day.

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Eversource Energy Response
1w
Thank you for sharing your feedback. We’re glad to hear you’ve experienced strong support from your team — that’s something we value highly. We understand that some roles, especially early on, can feel repetitive as employees build foundational knowledge. Many teams offer opportunities to take on additional projects or expand responsibilities over time, and we encourage employees to speak with their managers about ways to diversify their experience and grow. We appreciate your insights and your contributions to Eversource.
3.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Good group of colleagues. Work can be interesting. Hybrid work schedule but some groups are called in five days a week while others haven't set foot in the building since before the pandemic.

Cons

Pay is less competitive than it used to be. Storm duty can be a nightmare. Favoritism runs rampant and HR is only there to protect the company. Departments can be siloed.

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