Horrible Management - Customer Service Representative Eversource Energy Employee Review

Great team and strong leadership. Good hands on work as an intern.

A lack of management being in office.

Good pay and benefits. Normal vacation. Interesting job, meaning it’ll keep you mind sharp.

There are no goals or expectations set that allows you to prove you’re ready for growth. The only way to advance your career is to be one of the cool guys OR work 16 hours a day and weekends. Bonuses and merit increase is the same across the board no matter how much extra you do. The work force is too small for customer/management and the expectations are set too high. There are not enough vehicles for the work force and often times trainees have no way of getting to the job site. We would run out of stock items (cable,wire,connections,transformer,safety gear) that are necessary to keep the power on. Our best coworkers have left for biggest competitor…me too.