Directionless and Unstable - Customer Support EventsAir Employee Review

1.0
Feb 9, 2026
Recommend
CEO approval
Business outlook

Pros

A handful of good people, but who are largely held together by shared frustration and the current job market.

Cons

Workloads are very uneven. If you’re capable, you end up taking on more and more, while others seem protected. There’s no clear company direction. Priorities change constantly, which leads to months of wasted work and burnout across teams. The business is constantly restructuring, and it feels reactive rather than planned. Since the acquisition, it feels like the investment firm is focused on exiting rather than building the business, which has resulted in ongoing cost-cutting and repeated restructures.

Explore other reviews about EventsAir

5.0
May 9, 2024
Recommend
CEO approval
Business outlook

Pros

EventsAir has taken strides to continue to improve employee happiness, work-life balance, open lines of communication and transparency within the company. I feel like I can reach out to any of the company C-suites, something that is not common in larger companies. The people who work here are also all wonderful, and all work together towards a unified goal.

Cons

As we continue to scale up, we experience some teething issues, related to lack of staff in certain parts of the globe.

4.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

The company treats employees well and fosters a positive work environment. The team is supportive, collaborative, and enjoyable to work with. Leadership is approachable, and work-life balance is generally respected.

Cons

Career advancement opportunities are limited, with few clear paths for promotion or professional growth. Employees looking to progress into higher-level roles may find advancement challenging over time.

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