Pros
Remote Stipend for home office Benefits
Cons
Quotas are too high Micromanaging AI is counterproductive Their expectations of what associates can do in a day is largely delusional. People can’t read thousands of medical records(not skim but read every page) and create two demands in 8 hours. It could be if the AI was anywhere as revolutionary as they claim it is. Unfortunately it is not. Using it for summarizing medical records is counterproductive since it makes things up and you must spend time trying to figure out if it’s true or not or it will just leave important things out which you cannot do since it is detrimental to the demand. Using it for other sections requires you to fill in all the information first. I’m still trying to figure out how that is supposed to save us time. What is so frustrating is they know how flawed their product is and how much tweaking and editing is required post generation (at least an hour) but they make no effort to solve the pressing issues. Like for example there’s one section that has been double generating for several months and makes us copy, paste, edit, delete, reposition, and they know it has been a problem yet they’re fixing other things like making a button more visible. I wonder if the developers and engineers are working 6 7 days a week 10+ hours a day like we are are just to meet the quotas. The other major flaw is the review process. Some reviewers (not all) treat each demand like they’re the prosecutor trying to dismantle your case and then you have to spend so much unnecessary time collecting your evidence to present to them to prove that you’re right. For example you can spend hours and hours going through all records and being sure what you did was correct but the reviewer will just say “i don’t think thats right. Go reread the records” even though it was right but they didn’t bother checking before giving you more work to do. There’s no accountability for the reviewers when they’re wrong. Drafters get rated based on our demands so should the reviewers based on their reviews. How is it fair for a reviewer to make you spend an extra hour or more fixing your demand only for someone else to say the new way is wrong and it should go back to the original. Not to mention how widely the reviewers expectations vary. One will tell you it should be this way, the other will tell you no it’s this way, the third will tell you it’s another way, and so on. I wish I could know which reviewer will be reviewing because I could adjust based on their preferences which would save me time. Overall most people are nice but the micromanaging is a problem. They seem to think micromanaging makes people work faster. In reality you’re just slowing us down. And if you don’t meet your quota you’re patronized and made to feel stupid and slow. Which is a horrible feeling but imagine how it makes you feel when you’re spending over half of the time you’re awake working and a quarter more thinking about work, having no social life, no time to cook clean take care of your family, just to be told you’re not doing enough and should be working faster. I don’t recommend this job to anyone. If you are unemployed and very desperate you can apply and do the training while you look for other jobs. This is not a permanent job. I would rather work a minimum wage job with an additional 20 overtime hours a week and I’d get paid more to work less hours and get to leave work without needing to think about it every minute I’m awake. I regret ever applying to this job. Now im stuck here because the quota I need to meet leaves me no time to update my resume apply to jobs and interview. And since they have taken away our “unlimited pto” I cannot take a day off. How is it possible for a company to say noone can take any pto for the next 6 weeks and possibly longer? That does not seem right. You are causing people to burn out and they will quit. We are not machines. It does make me think are the developers and engineers not allowed to take pto either during this time? That would only be fair.