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Eva Commerce (CA)

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Lack of supportive and consistent leadership but good place to learn and gain experience - Customer Success Specialist Eva Commerce (CA) Employee Review

2.0
Aug 17, 2022
Recommend
CEO approval
Business outlook

Pros

- Employees in the company are mostly really welcoming. It is easy to communicate with people and feel part of the team from the beginning. - I was learning a lot from my team members and members of other teams. They are willing to give support and help you to learn. - E-commerce is an exciting area to work in. There is a lot to learn about Amazon world and Eva's digital product itself. I was mostly amazed by the digital solutions that Eva offers. - Within certain limits, you can take the initiative and have the freedom to help the company grow and gain new customers, or assist existing ones.

Cons

- There is a huge turnover rate. For short few months when I was working, almost 10 people quit their jobs. - There is a lack of supportive leadership where employees receive constructive feedback to grow and learn. On one hand, there is an opportunity to self-learn and take initiative. However, founders mostly have a top-down approach when it comes to day-to-day execution which creates a lot of confusion. - Although it sells an AI-powered digital product, there is no dedicated team of data analysts and data scientists, only the developer's team. Most of the teams are working long hours to perform tasks manually, which clearly can be prevented by automation. - The salaries are low especially given the super high inflation rates of Turkey. There is no extra pay for commuting. Also, there is no private health insurance which makes it quite difficult to receive health services due to the great exodus happening among Turkish doctors. They "optionally" offer a private retirement package. However, the payment is deducted from your net salary. - The company culture is defined by 4 agreements. However, there is no concrete effort to create an exciting and healthy company culture that is mutually created by employees and leaders themselves. - Overworking is a constant part of the job. Since the majority of clients are in the USA, you are often working in the evenings and weekends (Also, they do not pay overtime even though it is not legal) - The founders are located in San Diego, which has a 10-11 hours’ time difference compared to Turkey. They are mostly communicating via Google Space and e-mail which creates a lack of mutual understanding and knowledge sharing. - There are not many interdepartmental meetings. That creates a lack of communication and exchange of ideas. It also puts strains on creativity and product development. - There was only one face-to-face general company meet-up during my time. Unfortunately, they only invited team leaders to discuss companies vision and future.

Explore other reviews about Eva Commerce (CA)

5.0
Jul 14, 2025
Recommend
CEO approval
Business outlook

Pros

In a cooperative team setting, supportive leadership fosters initiative and career advancement.

Cons

Insufficient chances for interdepartmental cooperation may impede creative problem-solving.

5.0
Apr 25, 2025
Recommend
CEO approval
Business outlook

Pros

My time at EVA has been nothing short of amazing. This tech-forward agency is driven by a powerful Amazon software platform with impressive AI capabilities that genuinely make managing accounts easier, more strategic, and consistently successful — helping my accounts achieve a 10% TACOS or lower. EVA offers an incredible learning environment with a supportive and knowledgeable management team. Leadership is respectful, approachable, and truly invested in employee growth. The Client Director, in particular, stands out as a sharp and insightful mentor, with an impressive ability to uncover meaningful insights through data. I’ve grown tremendously during my time here, and I’m deeply grateful for the leadership, training, and hands-on experience that pushed me to become a better Amazon Brand Manager. The culture at EVA promotes professional development, innovation, and collaboration, making it a fantastic place to build your skills and advance your career. EVA is a great company to work for, and I sincerely hope that our paths cross again in the future. It would be an honor to contribute once more and continue growing with such an outstanding team.

Cons

Honestly, there aren't any real cons from my experience. Like any growing company, there are always opportunities to further refine internal processes, but the leadership team is very receptive to feedback and constantly working to improve. Overall, my time at EVA was overwhelmingly positive.

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