Atrociously Horrid Work Environment - Anonymous employee European Wax Center Employee Review

1.0
Jan 3, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The only positive thing to come from my employment with this company were the friendships and connections I made with equally mistreated co-workers. And I also learned exactly what type of company and environment I will never work in again.

Cons

The owners of the location were verbally and mentally abusive. They had absolutely no experience with owning, let alone running a small business. It became the epitome of a hostile work environment. They micromanaged daily operations but were completely unavailable and hands off for any customer service issues, in essence, making each a bigger problem resulting in a tarnished reputation. We were constantly forced to hit unrealistic sales quotas, the expectations of which were determined by the sales of facilities that had been open for the same amount of time, regardless of their size, amount of employees or even location. Our jobs were threatened weekly, sometimes daily or even hourly, if we did not meet certain "goals".

Explore other reviews about European Wax Center

5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Everyone is so so nice it gives good experience with relationship building

Cons

Scheduling was sometimes difficult and big emphasis on selling

2.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers, supportive team environment, loyal clients, and valuable opportunities to develop professional skills.

Cons

I’d like to raise some concerns about communication and fairness. We are asked to communicate everything, yet often our messages go unanswered or are met with a negative attitude. There is also a sense of favoritism in time-off approvals. Last-minute scheduling changes have disrupted my plans due to lack of notice. I’ve been incorrectly scheduled due to miscommunication, and I’ve had intense shifts without reasonable breaks. Additionally, our manager consistently arrives later than anyone, often when clients are waiting to pay, yet she gives attitude to others for minor delays. On top of that, product management is often last-minute. We run out of supplies like products, creams, or paper, and it only gets addressed when urgent, forcing us to scramble between rooms. I’m bringing these concerns forward because I hope for a more consistent, supportive, and equitable work environment for all of us.

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