It's a love/hate relationship - Waxing Specialist European Wax Center Employee Review

3.0
Dec 17, 2012
Recommend
CEO approval
Business outlook

Pros

Make a lot of money right away...the girls at my location get along very well (no drama) personally I'm grossing 35k a year and only work 30 hours a week...I have seniority so I can get away with more. The wax is the best and the products are awesome. Loyal clients, some bring us gifts. even if you work an entire shift without one guest you still make money but not more than $10hr...if you include commission and tips your estimated hourly wage could be $12hr-$36hr (that is the least and most I have ever made but I avg around $20-$25 hr

Cons

memorized scripts work well with new guests but I don't want to stick to them when I've been seeing a guest for months or years on end. They keep track of EVERYTHING which is good but if you aren't meeting certain numbers they swear the earth is ending. Getting time off is like a crap shoot...you never kno if you're gonna get it... unfortunately the girls at my location call in sick instead of asking (we all get along so we know whats up but don't rat each other out) If you want to go to school or get a second job you have to do it quietly because it is against the rules (which I think is illegal)

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5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Everyone is so so nice it gives good experience with relationship building

Cons

Scheduling was sometimes difficult and big emphasis on selling

2.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers, supportive team environment, loyal clients, and valuable opportunities to develop professional skills.

Cons

I’d like to raise some concerns about communication and fairness. We are asked to communicate everything, yet often our messages go unanswered or are met with a negative attitude. There is also a sense of favoritism in time-off approvals. Last-minute scheduling changes have disrupted my plans due to lack of notice. I’ve been incorrectly scheduled due to miscommunication, and I’ve had intense shifts without reasonable breaks. Additionally, our manager consistently arrives later than anyone, often when clients are waiting to pay, yet she gives attitude to others for minor delays. On top of that, product management is often last-minute. We run out of supplies like products, creams, or paper, and it only gets addressed when urgent, forcing us to scramble between rooms. I’m bringing these concerns forward because I hope for a more consistent, supportive, and equitable work environment for all of us.

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