Poor Staff Care - Customer Service Representative Essentra Employee Review

supportive environment, lots of room for growth

potential disagreement between different teams

There are a lot of good leaders and employees at the sites and functions who are knowledgeable, helpful and committed to getting the job done. Benefits are good. PTO is good for hourly.

Executive leadership seems to lack direction for the company and commitment to the employees. The US leadership seems to be a revolving door between leaders that are fired and ones that voluntarily leave the work environment. In 5 years, the top person running US changed 3-4 times, US Operations and Distribution leadership changed 3-4 times and HR leadership 5-6 times. This creates a situation where progress is stunted. Frequent changes in direction and management style causes the site teams so much re-work. Company doesn't seem to be able to make up its mind. Large projects are started without one person managing the change causing communication issues and balls are dropped all the time. Leadership at the US locations, the US HR Team and US Finance team are a revolving door (almost 100% turnover in 5 years) which creates a lack of continuity and support. The Commercial team is "re-organized" about every 6 months. Current VP of US leads by going around his direct reports and assigns work to their teams. Sometimes the exact same work to different people and doesn't let their boss know. This caused so much redundancy and miscommunication. Overall, I would not work here in a leadership role, HR, Finance or on the Commercial Team. There is also poor communication across the functions and sites.