As good as it gets - Senior Account Manager Esri Employee Review

5.0
Apr 7, 2025
Recommend
CEO approval
Business outlook

Pros

These Pros and Cons are measured against experience with previous organizations. Pay and Benefits are great. New challenges everyday keep you on your toes and keeps work interesting. Leadership on the GBD side is fantastic, they truly care and convey trust for you to do your job and take care of your customers. CEO stays engaged, innovative and passionate - it's contagious. Purpose Driven software that covers all technologies and industries. It's a rewarding job that understands that if they take care of their employees, they will take care of their customers. Plenty of onboarding with supportive teams to assure you are successful. A lot of tenured staff - people stick around. Responsible, private corporation that relieves concerns about being fiscally responsible and avoiding layoffs like similar sized public corporations. This may be the best company that most people have never heard of.

Cons

There are no real cons that I've seen, just normal, insignificant gripes as you would have at any corporation of this size. Only cons I've stumbled across is travel is pretty frugal with too many hoops to jump through on occasion, the learning curve for the internal infrastructure is steep, and it's a very difficult company to get hired into. However, all of those cons can also be turned into Pros.

Explore other reviews about Esri

5.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

great work culture and teammates

Cons

Not all interns were given housing stipend

2.0
May 12, 2026
Recommend
CEO approval
Business outlook

Pros

Esri pays your health insurance. A few extra holidays that other companies may not offer.

Cons

-Below average pay for California. Already a struggle living out here due to cost of living. -Support services is a mess. We have to bend over backwards for customers always teetering on scope of support. Might as not even have those guidelines anymore if it's a constant battle for internal resources to back you. -Constant releases of software that breaks customer workflows. Too many bugs. Lack of QA. -Whats the point of middle management if all decisions have to come from higher ups that have no understanding of supports day by day. -Unwillingness to let senior employees work from home. And if you do work from home they hold it against you if you want to apply to an internal position. Almost like a thinly veiled threat. -Other teams feel the need to steam roll support sometimes, often leading to fragmented relationships. -Lastly there is way too much work and never enough people.

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