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      Escape Kent

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      Escape Kent reviews

      Truly disappointing - Games Host Escape Kent Employee Review

      2.0
      Feb 23, 2021
      Games host
      Recommend
      CEO approval
      Business outlook

      Pros

      - Fantastic team of friendly and enthusiastic staff - Interesting job role with lots of creative problem solving involved - Often a fair amount of overtime / extra shifts available - Customers are generally lovely

      Cons

      - Most senior management (including the directors) create an awkward and hostile working environment. Comments made in the office can be offensive - Little regard for employees welfare and complaints are not taken seriously. Communicating any concerns is very difficult - 0 hour contract generally offered. Hours therefore vary greatly, as does pay (which is minimum) - No proper training provided. I was training new starters within a few months of working there myself - 13 hour days

      Explore other reviews about Escape Kent

      2.0
      Aug 4, 2022
      Games host
      Recommend
      CEO approval
      Business outlook

      Pros

      -Really fun job -Least stressful job I've ever had -Long days so get more time off -The team make the job great

      Cons

      AVOID WORKING HERE, GO FIND ANOTHER ESCAPE ROOM -The owners can't let go of power so do everything in the company right down to doing the rota, which the area manager could easily do. -Very little to no communication from the owners and are very hard to get hold of when you need to talk to them. Have been left on read for days at a time. -You are expected to come into work at the drop of a hat but have shifts are cancelled with no notice. Sometimes on the day of the shift. -The workplace "teasing" gets taken too far and becomes offensive and very unprofessional.

      3
      1.0
      Jul 30, 2022
      Customer host
      Recommend
      CEO approval
      Business outlook

      Pros

      -Customer host team is fantastic and great to get on with -Job itself is fantastic and a lot of fun to do -Overtime opportunities

      Cons

      -The owners are awful at communicating with staff, don't address staff concerns or even care about issues raised -Some days can be incredibly long -Often takes up to a month to approve holiday requests -Poor scheduling of staff and rotas -Rooms malfunction a lot and untrained staff are expected to know how to fix

      1
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