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Erie Insurance Group

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Service Culture - Anonymous employee Erie Insurance Group Employee Review

5.0
Jul 2, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Best employer in Northwest Pennsylvania. Terrific service-oriented work environment. Executive management is highly engaged in ensuring company success. The company has won many industry awards regarding service. This cannot happen unless the service culture is prevalent throughout the entire organization, regardless of whether you work with external customers.

Cons

Amenities are getting better. But would be nice to have things like a fitness center and a day care.

Explore other reviews about Erie Insurance Group

5.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

The company really cares about their employees

Cons

High work volume, can be stressful at times

2.0
Apr 25, 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits that’s about it

Cons

You have to be a robot to get a yearly raise worth anything. They don’t really care about the employees you’re just a number. In training, they make you feel like it’s gonna be more than that but after you’re done, absolutely not. That’s how they get you and they start you out at pretty good money and you really don’t make much from there unless like I said you’re a robot. Supervisors don’t care, director doesn’t care, unless you’re a robot. Not the vibe for 2026. Don’t be swindled, Corporate life is not fun unless you want to be a zombie robot like all the high ups and who really wants that?

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