Davinci code vibes- Smoke & Mirros - Sales Representative Erie Home Employee Review

1.0
Nov 29, 2023
Recommend
CEO approval
Business outlook

Pros

If you are able to trick an elderly into purchasing a roof that 4x the price of local contractors then the money is good with morality being low.

Cons

mhmm like the title suggests, smoke and mirrors. Your told once you hit 60 or 90 days you don't have to come in the morning at 9 am and can have a day off so your work week would go from 6 days to 5. Once I hit the required days my boss (who has since been terminated for being shady and a complication with a previous female admin) about taking another day off he explained that's only if I'm selling 60% demo with 40% close which no one in the office had achieved. So my days consisted of showing up at the office at 9 am driving 4-6 intotal to my 2-3 appts that varied 1-2 hours away and getting home around 12- 2 am on average to wake up at 7:50 and drive to office to do nothing until my first appointment. No gas reimbursement no toll reimbursement. After working 5 months I racked up $860 in tolls. I was also told I would be offered a promotion after 60 days then it was after 90 then it was once a corporate trainer came down and so on. Cherry on top I was fired 3 days before I would receive my military sign-on bonus. Now I have 4 jobs that need to be paid out and I've been ghosted by my old bosses as well as corporate. This company is borderline criminal selling one product and then having to deal with clients who found out we were installing the competitor products that we spoke negative about. You are also told the meetings are qualified but the meeting setters are paid when you show up so they will send flyers that say "free installation, have a rep come out and quote you" little do they know installation doesn't mean the job it means what we pay the installers which isn't part of the bill regardless, so this results in your driving 3 hours to see someone who thinks the roof is free, if you bring this up the your boss he will explain how its for installation not the job completely gas lighting the fact that they specifically worded it to seem so. Last thing, they promise you'll make thousands per deal which you would if sold at full price but they admit we make initial number higher to shock them so their more likely to agree after the set discounts. Of course home owners aren't going to put on a roof for 100k when local companies would do it for 8k so once you drop it to max discount at 29% their looking at 71k and if they're silly or old enough to be convinced this is a good deal you receive 1% of deal. You make $710 erie makes $70,290 and uses cheap labor and our competitors products smh but they dont care if you sell it they just want to use you to go take photos collect info which once they know the last price and measurements they'll call back in the next few days and offer massive discount and cut you out entirely.

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Erie Home Response
2y
We are so sorry to hear your frustration and negative experience. There are a lot of issues you have had and continue to have, and we would really like a chance to talk with you about your time at Erie Home. We want to improve and grow, and to support our employees to do the same. Your feedback can help us do that. Please call our corporate office at 419-472-4200 so we can connect.

Explore other reviews about Erie Home

5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

-Lightning fast interview and hiring process -Thorough, structured, and engaging 2 week training period for new hires -Fully remote -Although the work hours are set, you choose from various schedule options as to what days you want to work/have off after the initial 2 week training period -Supervisors are invested in your growth and take 1:1 time to build your knowledge and skill set -No unnecessary meetings -KPIs are realistic, fair, and achievable -Supervisors and senior agents respond to you super quick if you message them with questions while you’re on a call with the lead -They give you scripts for every scenario so you’re 100% prepared on what to say while speaking with leads -Excellent benefits, super affordable too -Second chance employer -Company in growth mode, so there’s job security

Cons

-You’re definitely tied to your headset and computer during your shift since everything is tracked; that was a difficult adjustment for me as I am someone who hasn’t had to clock in or be tied to my desk for over a decade -Job can be boring and redundant at time

1.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Potential to earn big commissions

Cons

One call close, high pressure, half the appointments are no-shows, over-priced products, customers make the appointment to get quote for metal roof which is extremely expensive, then switched to more affordable shingle roof which is still at least double what other local contractors offer.

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