Friends in the Business Go Places - Service Delivery Manager Ericsson Employee Review

1.0
Apr 2, 2023
Recommend
CEO approval
Business outlook

Pros

Pay was good. Customer was great. Learning the products was also great.

Cons

Top management does not listen nor do they care about you, your family or the many years that you dedicated your career too. If you are not friends with top Management then you are put at the bottom of the list. No matter how many years in the company you may have, they will work to let you go! I had 25+ years, and they felt it was time. The reason? Just Business. While they keep less experience people and hire NEW people to take your position at way less pay. I saw it the last 5 years I was there, and yes I brought it up time and time again, because I felt someone had to. They let go of many more experience people that were there for ages. Just to replace them with less experience people. The Customer is who suffers the most!

Explore other reviews about Ericsson

5.0
May 17, 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work with

Cons

Micromanaging time in the office

3.0
Mar 13, 2026
Recommend
CEO approval
Business outlook

Pros

-Technological superior to most other companies with use of AI and promising future tech/programs -benefits and pay are very competetive -room for professional growth and advancement if you know how to work in a corporate environment -resume development and professional advancement

Cons

-leadership ideology doesnt match the company/CEOs mission statement or belief (company is said to be all for safety yet leaders get put in charge and quickly dismantle and lay off 3 quarters of the safety department) -Leadership changes structure to benefit themselves by having all support functions report to them instead of the CEO, this ensures all support functions take a back seat to production and financial gain to include their employees well being -Company restructured and reorganizes very often while showing no loyalty to the employees who work hard and want to stay, this leads to turn over of great employees.

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