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Erbert & Gerbert's

Is this your company?

Worst Company to work for at the Corporate level, PERIOD. - Marketing Director Erbert & Gerbert's Employee Review

1.0
Aug 21, 2018
Recommend
CEO approval
Business outlook

Pros

Autonomy--no one really holds you accountable for anything, which is nice, and you can fly pretty free without much oversight.

Cons

Their entire value proposition is a hoax and a lie. While the job pays well (hence my reason for staying), it has been tough working in Corporate, seeing how they coax potential franchisees into buying one of their stores--the ROI is so unproven, yet we act like this ROI is a normality when we pitch to Franchisees. Left and right, I have seen people fork over their life savings, and we act like they will get a return--they never do. Nor do I feel the support we offer to our franchisees is up to par. We offer them very little support or guidance once you buy your store, yet we hold you to extremely strict guidelines relative to marketing efforts, supplier relationships, distribution, etc. Stores are closing left and right, people's futures are being ruined...FRANCHISEES THIS IS A WARNING: DO NOT BUY A FRANCHISE FROM E&G. You will regret it. It gives me peace knowing this review is anonymous; at work, I cannot say this feedback outloud, as I would be completely undermining our 'core offering'. However, it breaks my heart to see a Corporation lie to innocent people and to not follow through on their end of the bargain. Trust me when I say this, E&G Corporate doesn’t blink an eye when a Franchisee closes their store—they are truly a soulless group of Leadership and I feel ashamed to be a part of this brand.

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Erbert & Gerbert's Response
7y
Thank you so much for taking the time to leave a review and for sharing your personal experience and perceptions. Every piece of feedback is appreciated and reviewed by our corporate leadership team. It should come as no secret that we have very high expectations for our franchise partners. We speak to it on our website, are extremely transparent about it in our selection process, and only shake hands when all parties agree. We at the corporate office serve to help owners grow and succeed in more places than just at the front register. I want the best for all of our franchisees - today, tomorrow, and many years into the future. While I understand the security in an anonymous post, I would like to better understand your perception so we can respond appropriately. Please, consider setting up time with me to talk. All the best, Stephanie Schon, COO

Explore other reviews about Erbert & Gerbert's

5.0
Jan 9, 2025
Recommend
CEO approval
Business outlook

Pros

Great people. Great managers. Fun place to work. The work can be busy work but it's not hard work.

Cons

Starting pay isn't the best but we get tips so it does make up for it.

3.0
Mar 18, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good work life balance, good people, can be a fun job at times

Cons

Lack of direction and training for franchisees and operations. Until they get this figured out they won't grow in the right way.

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