Aug 21, 2018
Erbert & Gerbert's Response
7yThank you so much for taking the time to leave a review and for sharing your personal experience and perceptions. Every piece of feedback is appreciated and reviewed by our corporate leadership team.
It should come as no secret that we have very high expectations for our franchise partners. We speak to it on our website, are extremely transparent about it in our selection process, and only shake hands when all parties agree. We at the corporate office serve to help owners grow and succeed in more places than just at the front register. I want the best for all of our franchisees - today, tomorrow, and many years into the future.
While I understand the security in an anonymous post, I would like to better understand your perception so we can respond appropriately. Please, consider setting up time with me to talk.
All the best,
Stephanie Schon, COO