Terrible all around. - Anonymous employee Equity Bank Employee Review

1.0
May 6, 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I only work here cause it’s close to home but trust me it’s not worth it. They do offer opportunity since they can’t keep positions filled.

Cons

Terrible management Terrible accountability Everyone refuses to speak with customers and pushes it off on the front line workers. It’s well known no one in back office will take a call from customer or place a call to a customer. Deposit operation will just delete peoples checks from their system for the smallest reason meaning they never get their money and then tell customers it’s their responsibility to make sure their funds were processed correctly. If it’s longer than 3 months the actual checks are shred and the customer has no proof often leaving them hopeless. HR refused to pay employees for time off with positive Covid test unless they could prove they got it while at work. Didn’t have coverage for vacations and if you don’t use your time you lose but they only gave back a portion using policy as a reason even though management had previously approved vacations but didn’t allow me to take them last minute. No real culture or values. All departments are nasty to one another so much so that they have to put departments through training and frequent coaching and send out quarterly anonymous surveys for everyone to report their good and bad experience with other departments.

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Equity Bank Response
5y
We appreciate your candor. We would ask that you give us an opportunity to respond to your concerns. The best approach to understand your concerns would be to have a direct conversation with you. You are invited to contact me directly at psalmans@equitybank.com to start a conversation. Equity Bank is one of the fastest growing banks in the midwest with an entrepreneurial spirit. As entrepreneurs, all employees are empowered to move the ball forward for our customers. This mindset has helped Equity Bank grow to more than $4 billion in assets, became a publicly traded company, and continues to thrive in today's economic time

Explore other reviews about Equity Bank

5.0
Dec 20, 2025
Recommend
CEO approval
Business outlook

Pros

Opportunity for advancement is endless. Great co-workers. Fast-paced environment.

Cons

Benefits could use a little upgrading

2.0
Nov 20, 2025
Recommend
CEO approval
Business outlook

Pros

With the high turnover rate you get the opportunity to move up rather quickly and gain a lot of knowledge that can help you move on quickly. Some very friendly low to mid level employees.

Cons

Equity has really poor management from the top. The CEO is very dictatorial and refuses to loosen his grip, even though it could be the downfall of his organization. Lots of wasted time, money, and effort on things that don’t matter, or on things that do matter but are canned before full realization. Mediocre compensation. Not the worst but definitely not on par with some other local companies. Working holidays with no reimbursed vacation is really unfortunate for an FI. Especially when the “work” on those days is just a waste of everyone’s time. They preach community focus as a core value but I rarely saw any community involvement from HQ, only small/rural branches. They grow primarily through acquisitions but the do these so frequently that they are growing far too fast for their own good. They really need to take some time to fix their foundation before continuing. There are tools in place for remote work, but it is strictly not offered (unless you’re best friends with someone that has “chief” in their title, of course). The tools for remote work are so that you can continue working after your 8-5 is over. How else are you expected to maintain 55 hours a week?

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