Pros
With this company positions of the same title can vary like crazy. As an Admin here you can either work directly for financial advisors as their employee or for the AXA company itself. Either way, the experience is dependent on the advisors you work with. I have very caring and understanding advisors that work hard with me to provide a great experience for our clients.
Cons
-The Bellevue office does not provide parking (unless you negotiate this with your advisor. AXA employees do not get a spot either). If you want to pay to park it is $210/month including taxes and fees. Surrounding lots do not seem much cheaper. -It can be hard to take time off as an admin as you are highly depended on day-to-day to handle client needs (just like most customer service jobs). -There are a lot of hoops to jump through to do the customer service side of the job as you must be compliant with strict security rules. While this is time consuming it is obviously good for any client and their security. Clients tend to get agitated with trying to open secure emails and deal with the security of their account websites.