Tier 3 Personal Trainer - Personal Trainer/Fitness Instructor Equinox Employee Review

4.0
Jan 4, 2016
Recommend
CEO approval
Business outlook

Pros

Equinox is an amazing place to start...and grow...your career as a personal trainer. They offer unmatched educational opportunities, plus you learn a ton from your amazing coworkers. The environment teaches you to be top-notch not only as a fitness professional, but also as a customer service professional. Best experience I could have asked for when I started my fitness career. You come out of there worlds ahead of many of your peers and it is always impressive to potential employers and clients that you spent career-time at Equinox.

Cons

Long hours, especially in the beginning g when you are a Tier 1 trainer and have to work floor hours (paid) while building up your clientele, but the company provides every tool and resource to help you get there. Also, benefits are great, but dependent upon meeting your numbers so a couple of times I had my benefits held. Losing one client they trains frequently can knock you out of your target ranges so always need to be ahead and hustle hard. Not for the faint of heart, but definitely worth every minute of the experience. Be ready to WORK....but isn't that how it should be?

Explore other reviews about Equinox

5.0
Jul 2, 2026
Recommend
CEO approval
Business outlook

Pros

Great atmosphere and energy. Nice people with the same goals

Cons

Long hours. Sometimes you have to do a lot more than just your role

2.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

free gym membership your own office

Cons

Sales quotas can be aggressive, and there is constant pressure to hit monthly targets regardless of market conditions. Success often depends heavily on club traffic, lead quality, and location, which can make performance feel inconsistent. Long hours and weekend availability are frequently expected, especially during promotional periods and month-end pushes. Compensation can fluctuate significantly if sales goals are missed. Management styles vary greatly by club; some locations offer strong support while others can be highly numbers-driven. Administrative tasks and CRM follow-up can become repetitive and take time away from building member relationships. High turnover among advisors can create additional workload for remaining team members. Advancement opportunities exist but can be competitive and sometimes unclear. The focus on sales metrics can occasionally overshadow the hospitality and member experience aspects of the role. Corporate initiatives and promotions can change frequently, requiring advisors to quickly adapt messaging and sales strategies

See reviews by: Helpful|Rating|Date|All