It's not life, it's fitness! - Membership Advisor Equinox Employee Review

1.0
Jan 18, 2014
Recommend
CEO approval
Business outlook

Pros

Gym membership Staff friendliness (when management was not watching)

Cons

The management team is cruel. I was berated for taking fifteen minutes away from my desk to eat lunch. You are encouraged to be seen working out in the gym, but if you do you are again berated from being away from your desk. I was one of few sales people friendly to front desk and shop associates and was accused of this being that I was hoping they'd drive potential new members to me when in fact I just wanted to treat all my coworkers with respect and friendliness. The maintenance staff not only makes crazy low wages for what they do, the equinox members treat them like crap as does equinox management. It is hard to witness. I was literally told to tell a gentleman who said he couldn't join because he could find a cheaper gym and put more in his kids college fund that the gym membership was more important... Seriously? I was asked in the interview process to both cut my hair and wear more makeup (all about image at the EQ) As said in most reviews, turnover is ridiculous. If you take a job in sales, expect to be fired right when you become eligible for health insurance unless you hit 150% of your goal. Very sexist environment in sales. Men are treated with respect and if they have a question it is great cause they are building their experience, women with a question are weak and whiny.

Explore other reviews about Equinox

5.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Spa Management is professional and tends to employees needs. Encourages growth within the company and career wise.

Cons

The General management is continuously changing so credit for past performance is lost.

2.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

free gym membership your own office

Cons

Sales quotas can be aggressive, and there is constant pressure to hit monthly targets regardless of market conditions. Success often depends heavily on club traffic, lead quality, and location, which can make performance feel inconsistent. Long hours and weekend availability are frequently expected, especially during promotional periods and month-end pushes. Compensation can fluctuate significantly if sales goals are missed. Management styles vary greatly by club; some locations offer strong support while others can be highly numbers-driven. Administrative tasks and CRM follow-up can become repetitive and take time away from building member relationships. High turnover among advisors can create additional workload for remaining team members. Advancement opportunities exist but can be competitive and sometimes unclear. The focus on sales metrics can occasionally overshadow the hospitality and member experience aspects of the role. Corporate initiatives and promotions can change frequently, requiring advisors to quickly adapt messaging and sales strategies

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