Not how they present it - Personal Trainer Equinox Employee Review

2.0
Oct 18, 2019
Recommend
CEO approval
Business outlook

Pros

Internal education, free membership and continuing ed opportunities

Cons

Blow smoke up potential employees to get them to sign up with promise to gain over 100k as a trainer. For a company makes billions a year and charges their memebers up the wazoo for memberships and services that wants you to be there over full time to “build your business” (really build theirs) they only pay you for 15 hours at minimum wage. You have to be a sales person to succeed. They praise the sellers and some of these sellers are not good trainers. On top of having to put in free hours while working the floor to be able to engage in members they make you wear a different color shirt when the members avoid talking to trainers like the plague. Its crazy to work two weeks and make 300$ (Less if you have insurance for yourself and or the family relying on your income as a source of support or health benefits) and because of the random meeting times and rotating yet unpredictable floor shifts you cant really rely on a second job unless youre doing Uber or lyft or selling blood (not a lie some trainers told me they've literally had to do this ) Chik fil A pays its employees more hourly as do many lower end jobs. Because of the pay situation there or lack thereof there is a rotating door of trainer turnovers. Many trainers with YEARS of experience or relevent degrees seek employement with Equinox do so because of the potential as once you do have clients your commission is nice but even their best trainers burned through savings waiting to reach full time and or their career goals. I believe they hire fresh trainers and focus on educating them so they dont know any better and what they deserve

Explore other reviews about Equinox

5.0
Jul 5, 2026
Recommend
CEO approval
Business outlook

Pros

Free Equinox membership. Easily one of the biggest perks. You get access to a premium gym that normally costs hundreds of dollars per month. Health and fitness environment. You're surrounded by people interested in wellness, and many coworkers are into fitness. Customer service experience. Great resume builder if you're moving into hospitality, sales, banking, or corporate roles. Professional atmosphere. Equinox expects a polished appearance and high-quality service, which can help build professionalism. Networking opportunities. Members often include business owners, executives, and professionals in West Palm Beach. Relatively straightforward work. Most duties include greeting members, answering phones, checking members in, updating accounts, and keeping the lobby organized.

Cons

Pay is relatively low compared to the expectations and cost of living in South Florida. Many employees cite compensation as a downside. Can't call out sick.

2.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

free gym membership your own office

Cons

Sales quotas can be aggressive, and there is constant pressure to hit monthly targets regardless of market conditions. Success often depends heavily on club traffic, lead quality, and location, which can make performance feel inconsistent. Long hours and weekend availability are frequently expected, especially during promotional periods and month-end pushes. Compensation can fluctuate significantly if sales goals are missed. Management styles vary greatly by club; some locations offer strong support while others can be highly numbers-driven. Administrative tasks and CRM follow-up can become repetitive and take time away from building member relationships. High turnover among advisors can create additional workload for remaining team members. Advancement opportunities exist but can be competitive and sometimes unclear. The focus on sales metrics can occasionally overshadow the hospitality and member experience aspects of the role. Corporate initiatives and promotions can change frequently, requiring advisors to quickly adapt messaging and sales strategies

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