Personal Trainer - Anonymous employee Equinox Employee Review

3.0
Oct 18, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you've recently been Certified or graduated from college with an exercise science/kines/etc. degree, then Equinox is GREAT starting place. (If you're 27 years or older DO NOT apply here to be a trainer. Recruiters seek very young/new professionals with little to no previous gym experience) You learn phenomenal business and training skills that you will use for the rest of your professional career. The continuing education that's provided will maximize your potential tremendously. Working at Equinox is the definition of corporate America. Other staff members and club members are lovely people to be around. Beautiful gym and free membership, again amazing place to start and learn the ropes of Personal Training. Very thankful for how much I learned. Since it's an expensive gym, that commission is nice if you sell your first few clients on training packages.

Cons

1. severe, intolerable, and degrading MICROMANAGEMENT. MICROMANAGED. MICROMANAGED!!!!!!!!!! Managers will treat you like you're incompetent and want to control your every. single. move. They're like robots. No flexibility or freedom to train how you'd like or do what you want. 2. Managers will quote, multiple times on a weekly basis, "Equinox is always your #1 priority." Yet you won't make ANY money and they want you to practically be on call for VERY low pay. You're not salaried and you will not have clients until the first 4-5 months of working there. Get ready to work floorshifts 6 to 7 days a week. 3. Equinox gyms have an average of 26-29 trainers. Good luck getting clients and competing with 28 other people who have been there years and months longer than you. Leads go to favoritism and superiority. 4. It's a sales job. If you can't sell yourself or don't attain strong communication skills, this is not the place for you. 5. The management is sexist. If you're a female and your manager is also a female, I'll be praying for you. 6. Management will monitor what's least important and focus on the wrong priorities. 7. They will try to steal you. Do not let Equinox take advantage of you or your time. Make sure you're always being paid when having to be there.

Explore other reviews about Equinox

5.0
Jul 5, 2026
Recommend
CEO approval
Business outlook

Pros

Free Equinox membership. Easily one of the biggest perks. You get access to a premium gym that normally costs hundreds of dollars per month. Health and fitness environment. You're surrounded by people interested in wellness, and many coworkers are into fitness. Customer service experience. Great resume builder if you're moving into hospitality, sales, banking, or corporate roles. Professional atmosphere. Equinox expects a polished appearance and high-quality service, which can help build professionalism. Networking opportunities. Members often include business owners, executives, and professionals in West Palm Beach. Relatively straightforward work. Most duties include greeting members, answering phones, checking members in, updating accounts, and keeping the lobby organized.

Cons

Pay is relatively low compared to the expectations and cost of living in South Florida. Many employees cite compensation as a downside. Can't call out sick.

2.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

free gym membership your own office

Cons

Sales quotas can be aggressive, and there is constant pressure to hit monthly targets regardless of market conditions. Success often depends heavily on club traffic, lead quality, and location, which can make performance feel inconsistent. Long hours and weekend availability are frequently expected, especially during promotional periods and month-end pushes. Compensation can fluctuate significantly if sales goals are missed. Management styles vary greatly by club; some locations offer strong support while others can be highly numbers-driven. Administrative tasks and CRM follow-up can become repetitive and take time away from building member relationships. High turnover among advisors can create additional workload for remaining team members. Advancement opportunities exist but can be competitive and sometimes unclear. The focus on sales metrics can occasionally overshadow the hospitality and member experience aspects of the role. Corporate initiatives and promotions can change frequently, requiring advisors to quickly adapt messaging and sales strategies

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