Equinox Employees: Human Beings or Cattle? - Anonymous employee Equinox Employee Review

2.0
Nov 10, 2008
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Equinox is a very well known company in the fitness industry. It is by far the best fitness club chain around. The company is truly committed to giving its members a great club experience - from its well-thought out facility, to its cleanliness to the quality of equipment to the caliber of its personal trainers. The quality of members are great. Most of them are serious about their health and they are friendly and high-integrity folks!

Cons

I would gladly be a member of Equinox Fitness... except I know how the company treats its employees. (I am really not one to complain... really... honestly! I believe that I am a person of integrity and I understand business quite well. I've also been self-employed and been in management before so I understand the importance of numbers aspect of running a business as well.) First of all, the benefits are horrible! If you "take advantage" of the benefits package here, you pretty much end up working just to pay off your medical contribution AND all the deductibles for which you are responsible. Unless of course, you are THE TOP PRODUCER, then you will only give up HALF your paycheck to this aspect. I would guess that Equinox only pays for max 25% of your medical insurance - and the insurance is sure to leave you underinsured! Yikes! So you'll still have lots of medical expenses. Secondly, everyone is expected to work insane amount of hours. Forget the 40-hour work week... you're looking more like 60 hours if you're in club management or a Membership Advisor. If you're a Personal Trainer, a full week is supposed to be 21 hours of actual paid training sessions, BUT if you want to make a good paycheck, you'd have to be Tier 3 and having 30+ paid training sessions. Doesn't sound like much right? But don't forget about creating the 52-week training program you have to create for each potential client and the six-week program you have to create for each client. So you're looking at 45+ hours if you're considered a FT Personal Trainer JUST to make a decent income here. For a health club facility, nothing is ergonomic for its employees!! They are more interested in the aesthetics of the club vs. the safety and health of its employees! Each workstation's keyboard/mouse/monitor placement is so one-size-fits-all! Sounds pretty hypocritical to me! Then there's the aspect of personal time. Management seems to believe that nothing else matters except for your job here. If you have a family, young children, or a personal life... you will be miserable here. The company makes you feel guilty for putting that as a priority. Attrition rate of employees is extremely high! I completely understand the reason. Working for Equinox, at a club location, isn't working for a living.... you're LIVING TO WORK!!! And that my friend, is not a company of integrity.

Explore other reviews about Equinox

5.0
Feb 10, 2026
Recommend
CEO approval
Business outlook

Pros

good benefits even for part time employees

Cons

hard to get a raise on your hourly wage

2.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

free gym membership your own office

Cons

Sales quotas can be aggressive, and there is constant pressure to hit monthly targets regardless of market conditions. Success often depends heavily on club traffic, lead quality, and location, which can make performance feel inconsistent. Long hours and weekend availability are frequently expected, especially during promotional periods and month-end pushes. Compensation can fluctuate significantly if sales goals are missed. Management styles vary greatly by club; some locations offer strong support while others can be highly numbers-driven. Administrative tasks and CRM follow-up can become repetitive and take time away from building member relationships. High turnover among advisors can create additional workload for remaining team members. Advancement opportunities exist but can be competitive and sometimes unclear. The focus on sales metrics can occasionally overshadow the hospitality and member experience aspects of the role. Corporate initiatives and promotions can change frequently, requiring advisors to quickly adapt messaging and sales strategies

See reviews by: Helpful|Rating|Date|All