Not a match for me. Maybe I wasn't "hungry" enough. - Personal Trainer Equinox Employee Review

2.0
Jul 25, 2016
Recommend
CEO approval
Business outlook

Pros

- Extensive education system - Free membership chain-wide - Had excellent personal training managers at my location - Very positive, friendly interview process - Good spot for a trainer to learn the ropes - Excellent sales training - Willing to work around my outside commitments - Allows you to maintain outside clients, as long as they are not Equinox members - Friendly co-workers - Some people really love that soap in the showers - Culture exists where gym-goers are responsive to the concept of working with trainers.

Cons

- Pay scale is very low for such a high-priced establishment - The system is set up such that you have to work yourself to the bone in order to make quotas. If you're one short of a quota, there's a severe pay difference. You have to live there to make it work. - Too many trainers at the location makes it difficult to get clients (everyone already has a trainer). This seems to be "by design". - Floor shifts are miserable and unfruitful. If I have to pass out one more eucalyptus-scented towel... - You have to do things "their way" as far as workouts are concerned - No pay for most prep hours. - The company uniforms are uncomfortable, and the blue shirts for floor shifts are terribly unflattering. - Almost no pay for an employee's first several months. You need a second job. But you can't take a second job because you need so many hours there to succeed. - The kool-aid was not to my taste. If it was, I would have likely done well there. It simply wasn't a match. Fitness as a boutique style experience ain't my game. It's a sales job that happens to have you also training people. Essentially, it's a crucible for finding people with that intense money-hungry work-hard-play-hard drive-to-succeed lifestyle, and you have to stay on your toes at all times to make it work. If that's what you're about, Equinox may be a good place for you. I'm more motivated by quality of life and the satisfaction of a job well done, so this was not for me.

Explore other reviews about Equinox

5.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Spa Management is professional and tends to employees needs. Encourages growth within the company and career wise.

Cons

The General management is continuously changing so credit for past performance is lost.

5.0
Jul 5, 2026
Recommend
CEO approval
Business outlook

Pros

Free Equinox membership. Easily one of the biggest perks. You get access to a premium gym that normally costs hundreds of dollars per month. Health and fitness environment. You're surrounded by people interested in wellness, and many coworkers are into fitness. Customer service experience. Great resume builder if you're moving into hospitality, sales, banking, or corporate roles. Professional atmosphere. Equinox expects a polished appearance and high-quality service, which can help build professionalism. Networking opportunities. Members often include business owners, executives, and professionals in West Palm Beach. Relatively straightforward work. Most duties include greeting members, answering phones, checking members in, updating accounts, and keeping the lobby organized.

Cons

Pay is relatively low compared to the expectations and cost of living in South Florida. Many employees cite compensation as a downside. Can't call out sick.

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