Membership Advisor - Membership Advisor Equinox Employee Review

1.0
May 9, 2016
Recommend
CEO approval
Business outlook

Pros

Got to work out in the beginning...then reality set in....not time to even do that with the pressure to get sales, make calls and create community outreach.

Cons

Company does not care about you. Worked every weekend, holiday and 12 hour shifts the last 4 days of every month. Sales goals are unrealistic. Goal had not been met at my club in over a year. Watched 7-8 Advisors come and go as well as a new Spa Manager, General Manager, Group Fitness Manager and Personal Training Manager. You come in stressed out because you cannot pay your bills and they ask you to please leave your worries at the door when you come to work. They also lead you to believe you will make $60k minimum with a potential of over $100k. It's all smoke & mirrors. I stayed one year and made $40k pre-tax in New York City and gave them my life. It burned me out.

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5.0
Feb 10, 2026
Recommend
CEO approval
Business outlook

Pros

good benefits even for part time employees

Cons

hard to get a raise on your hourly wage

5.0
Jul 5, 2026
Recommend
CEO approval
Business outlook

Pros

Free Equinox membership. Easily one of the biggest perks. You get access to a premium gym that normally costs hundreds of dollars per month. Health and fitness environment. You're surrounded by people interested in wellness, and many coworkers are into fitness. Customer service experience. Great resume builder if you're moving into hospitality, sales, banking, or corporate roles. Professional atmosphere. Equinox expects a polished appearance and high-quality service, which can help build professionalism. Networking opportunities. Members often include business owners, executives, and professionals in West Palm Beach. Relatively straightforward work. Most duties include greeting members, answering phones, checking members in, updating accounts, and keeping the lobby organized.

Cons

Pay is relatively low compared to the expectations and cost of living in South Florida. Many employees cite compensation as a downside. Can't call out sick.

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