These reviews say it all - Case Manager Equilaw Employee Review

1.0
May 23, 2022
Recommend
CEO approval
Business outlook

Pros

There are a lot of nice people there

Cons

I think the reading of these reviews sums it up perfectly. A case assistant/case manager leaves a less than favourable review which is then quickly followed by management leaving reviews to bury the bad ones rather than addressing the problems raised and taking accountability. There are some lovely people there who work really hard but the workloads are unmanageable, complete lack of training which just leads to angry clients which is demoralising. Management only need to listen to all the MANY exit interviews they have had over the last two years where there has essentially been a mass exodus of staff and they would be fully aware of the issues but it always seems to fall on deaf ears. The top only care about money, they cut your bonus saying they can’t afford it because of the pandemic but can happily take one themselves which would be well over the amount of all the staffs bonus put together. I would say there is a toxic culture there where people are pulled into meetings, management whispering in the kitchen so I understand why there are reviews to that effect. They may write that there is great benefits and resources etc but that wasn’t my experience, a couple of slices of pizza every now and then does not equal good work culture. They also are lacking qualified staff so unsure how they can operate as a law firm.

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Equilaw Response
4y
Thank you for taking the time to leave a review, and I am sorry you feel this way, especially after your time with us. As previously stated, this is a public forum, we are unable to 'bury bad reviews' including from disgruntled ex-employees - anyone can leave a review. Your statements about bonuses and lack of qualified staff are factually incorrect (please do take the time to visit our website to see our employees and their credentials). You are however correct, we have lots of positive, hard working and fantastic people working here at Equilaw. You are also correct that during the pandemic, like many organisations, we struggled with social events, however, I am pleased to report we have a newly established social and charity committee and we are looking forward to our rounders match, (together with Thomas Legal), our Equilaw fun day, flight club team social and many more. Thanks again for your review, if you would like to discuss this further, then please do get in touch.

Explore other reviews about Equilaw

4.0
Feb 1, 2026
Recommend
CEO approval
Business outlook

Pros

Study scheme - including funding / support from senior staff. Flexible working e.g. part time for some, good time off schemes. A 'young' company - nice working environment for younger people, especially those looking to start law career. Not usual corporate environment which is refreshing. Multiple career routes - opportunities in management, technical or both. Specialist firm - provide quality expertise in a small area of law Cohesive teams and emphasis on supporting each other. Management / directors award good performance. Hiring new assistants regularly to build up numbers to meet increased workloads which fluctuate based on market needs. Pay can be competitive based on position and experience

Cons

Niche area of law - Provides lots of learning opportunities but rarely expands past this into normal 'conveyancing'. (not company fault) Client base are unique and can be challenging - Equity release is not a normal high street mortgage or loan. Clients come with expectations for speed which can't always be met. Introducers favour cost of quote over quality of work which can make maintaining relationships challenging.

3.0
Apr 18, 2025
Recommend
CEO approval
Business outlook

Pros

The company itself is great, directors & managers are reasonably communicative about operations and are active at improving the business. They tend to work hard to support and back employees.

Cons

The work is hard, hours are long in peak times during the year, and clients are often overdemanding if not outright delusional about turnaround, which isnt going to change any time soon. Support from management goes out the window when they need to downsize, since not much training is required at entry level, so they can get replacement whenever needed.

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