At a crossroads - Anonymous employee Epiphany Search Employee Review

The past decade of Epiphany has been incredible. We had great leadership and were able to break the boundaries of digital marketing, setting us head and shoulders above the rest. We were delivering a quality of work that other agencies could only dream of doing. The past 12-18 months, however, has seen this nosedive... After being acquired, changes in senior management occurring and grandiose promises of growth made, the agency has come totally unraveled. Today; No one in senior management ever leads by example. There is no ambition or excitement anymore. There is no apparent direction for the business. There is no more evolvement or innovation happening. There is a horrible clique working environment where most teams keep themselves to themselves. The rampant blame culture between departments is toxic. Some of the new hires have been utterly terrible and totally unsuitable to carry out their roles. And, ultimately, no one seems to care anymore - not like they used to anyway, it's now just a 9-5 job for most, the culture and family feel is long since gone. And this makes me terribly sad. Epiphany used to mean so much to me. I used to be proud to work here. I used to buy orange moleskin notebooks as I was proud to stay on brand at all times, and I'd always go out of my way in my own time to contribute to industry sites to spread the Epiphany name, but this has all now but left me. Transparency of certain decisions and actions made by the board and the new owners of late is non-existent, and in my opinion many of these decisions have been catastrophic, if not idiotic. As a result, staff old and new, are leaving in droves. Someone needs to grab Epiphany by the horns and wrestle it back to what it was. I don't know who the person to do this is however, as I don't have a great deal of faith in the new leadership at all.