Great opportunity - Technical Services Epic Employee Review

4.0
Aug 10, 2015
Recommend
CEO approval
Business outlook

Pros

Amazing benefits, awesome coworkers, and overall a good company that tries to do the right thing. I took this job without really knowing what I wanted to do as a career and not only gained valuable marketable skills in healthcare IT/productivity/management that I will continue to use in future jobs. Post-epic career opportunities are amazing. The campus is nothing short of amazing. Madison, if you can brave the winters, is wonderful with lots of things to do and overall a great community. All in all, I really enjoyed working at Epic and highly recommend this job to anyone looking to start their career.

Cons

Epic's relatively flat hierarchy leaves little room for advancement in-house, which in turn leads to relatively high turnover of talented employees. Their management structure isn't great, frequently people get promoted to management positions because they are good at their tech job, not necessarily at managing people. There are a number of a really great managers, but also a good amount of pretty terrible ones. The manager/team lead that you work under will greatly influence your time at Epic, so if you get a bad one, it can be pretty rough. One other note is that there is A LOT of work and usually not enough people to do it. This is not so much a hit against Epic as it is the nature of the industry. If you work there, you should expect to work a good amount (at least 45-50 hours week). Epic does err on the side of the customer, so occasionally Epic employees get raked across the coals if a hospital wants something done immediately and Epic says "yes". However, I did not find this to happen too often.

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5.0
Jun 21, 2026
Recommend
CEO approval
Business outlook

Pros

Meritorious work environment, capable coworkers, work that has high impact, high degree of autonomy, interesting work, campus, food, benefits. Reasonable views on AI

Cons

Young. Parental leave isn’t great. Limited remote work. Required travel.

3.0
Jun 16, 2020
Recommend
CEO approval
Business outlook

Pros

Autonomy, independence, culinary, cool campus

Cons

Blackbox management, upper management is out of touch

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