Great opportunities afforded for internal growth, but not the best culture - Client Systems Technician Epic Employee Review

3.0
Jun 13, 2018
Recommend
CEO approval
Business outlook

Pros

- They'll put you through a ton of valuable training without needing experience. - Pay is somewhat competitive, raises+bonuses are generous if you're willing to put in hours and play the people game a little. - Get to solve interesting, challenging problems. - Quick path to managerial roles if you're interested. - People are, for the most part, great. - Great, cheap healthcare, standard 401k match. - Fantastic food.

Cons

- Something of an old-school culture: benefits are somewhat lacking in places (no parental leave, max out at 15 days of vacation/year) - Inflexible working environment: no remote work allowed (despite applicable roles), only US office is in Verona, expectation for 9-5ish hours while also working after hours infrequently but regularly. - Dependency on human processes and old-school management style (butts-in-seat approach to productivity monitoring). - Workload can get heavy, fast, 50+ hours is common if you want to advance. - Non-compete is restrictive, working primarily on proprietary technology means it goes a long way to inhibit growth.

Explore other reviews about Epic

5.0
Jul 2, 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunities, fair pay, lots of experience

Cons

Long days, heavy travel, inconsistent management

3.0
Jun 16, 2020
Recommend
CEO approval
Business outlook

Pros

Autonomy, independence, culinary, cool campus

Cons

Blackbox management, upper management is out of touch

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