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      Epic reviews

      TS position, . 7 month tenure review - Technical Support Engineer Epic Employee Review

      3.0
      Jun 21, 2026
      Technical support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      - good pay, food, supportive people, some good customers, never a dull day, always learning

      Cons

      - weird feedback culture, customers' words always prioritized over yours (even if they lie), too much work (501hours/week)

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      5.0
      Jul 2, 2026
      Application manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great opportunities, fair pay, lots of experience

      Cons

      Long days, heavy travel, inconsistent management

      3.0
      Jun 16, 2020
      Implementation director
      Recommend
      CEO approval
      Business outlook

      Pros

      Autonomy, independence, culinary, cool campus

      Cons

      Blackbox management, upper management is out of touch

      502
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