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      Good first job, but not for long-term - Technical Support Engineer Epic Employee Review

      3.0
      Apr 14, 2026
      Technical support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      - Good pay for a new graduate coming from a non-CS background - Friendly and relatively casual company culture - Opportunities to pursue many different types of career development

      Cons

      - Must live within 45 minutes from HQ in Verona, WI - Very little to no remote work options - Workload never evens out, only increases - High turnover - Poor work-life balance

      Explore other reviews about Epic

      5.0
      May 12, 2026
      Software developer
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice place to work Good people

      Cons

      There were no cons that I faced

      3.0
      Jun 16, 2020
      Implementation director
      Recommend
      CEO approval
      Business outlook

      Pros

      Autonomy, independence, culinary, cool campus

      Cons

      Blackbox management, upper management is out of touch

      502
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