Psychologically unsafe, performative values, and structurally broken. - Anonymous employee Epassi Employee Review

1.0
Aug 4, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They have snacks, if that’s what you’re into

Cons

This is a psychologically unsafe workplace. The gap between the company’s stated values and employees’ lived experience is staggering. Words like “wellbeing,” “respect,” and “inclusion” are not only hollow, they’ve been completely gutted of meaning. In practice, the opposite is often true: these values are routinely contradicted by leadership behaviour and day-to-day operations. Managers engage in unprofessional gossip, not just about current staff, but even about former employees. Team dynamics often include unsettling rituals that resemble hazing. Rather than operating as a neutral or supportive function, HR appears to protect not even the company’s broader interests, but the personal agendas of those who maintain favour with leadership. Concerns, whether about harassment, bullying, or mismanagement, are quietly swept under the rug. People leave without due process, with no meaningful investigation or accountability. Turnover is high but rarely acknowledged. Exit interviews, when they happen, feel like a box-ticking exercise. The message is clear: the system isn’t broken, it’s functioning exactly as designed. You get all the stress of the tech industry with none of the benefits. Pay is significantly below market rate, and the gap between effort and reward is glaring. Ongoing mergers and restructures continue to burden already overstretched teams, with no redistribution, recognition, or support. If you value integrity, fairness, or being treated with basic dignity, this environment will likely leave you disillusioned, depleted, and desperate for an escape.

Explore other reviews about Epassi

2.0
Jun 21, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great on paper, messy in practice.

Cons

If you value professionalism and confidentiality, this may not be the right environment for you. I was surprised by how freely personal information and rumours were discussed by people who should have known better. Communication often felt fragmented when it came to important business matters, but somehow gossip travelled at lightning speed. If you work here, keep your personal life firmly on a need-to-know basis.

1.0
Jun 2, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The friendships made here will last beyond this company. Nice colleagues suffering together.

Cons

Since they replaced all the C-level executives with people from Hello Fresh (and also strategic positions with engineers from there), the company has completely changed. They fired all the old leaders and put in this American-style leadership that doesn't inspire, doesn't engage in dialogue. It's no longer the Epassi we trusted, the one we enjoyed working for. Today it's a bunch of Hello Fresh people pressuring employees for productivity, there's no dialogue, actions are top-down, the product and its viability aren't analyzed, they don't know the customers or the market, and they change everything to their own way without alignment with the engineers. There's high pressure for delivery and layoffs are starting to happen. We're afraid to ask questions and give our opinions because the new leadership doesn't encourage and isn't open to hearing criticism.

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