Pros
It use to be a good company but once they changed their values it went down hill fast. About the only good thing was you work from home so you save on gas and you can work in your jammies
Cons
Everything. When they decided to increase the starting wage they fired their top agents because they don't want to increase their pay. You never know what your schedule will be cause it changes every 3 months and you better kiss butt if you want to get enough hours to even keep insurance if you were lucky enough to get it in the first place. The higher ups will lie to your face and say how they value you and that you are important to them but then fire you when you are a top agent with outstanding stats that are higher than they expect. They hire people into management that should not be there because they are not capped out on pay as an agent cause if you are capped you are "over qualified" only because they can't cut your pay to take a "promotion". If you are really in need of a job you are better off flipping burgers where you will make more money. For the amount the company pays it is not worth all the crap you have to put up with from the callers let alone from the "management of this company."