Decent company. Beware of fake reviews - Anonymous employee Entrata Employee Review

2.0
Dec 19, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I know for a fact that the executive team asked upper management to submit 5 star reviews and help pull up the average. To steal someone else's words, this is a great place to get experience for your next job. There is potential for growth, but you have to play the cards and make the right people like you to get it done.

Cons

There is a lot of good about PSI, but there is a lot of sophomoric bull. The executive team is immature and does not know how to govern. The hire well, but you have no clue how long those people will stay. To repeat, the executive team asked upper management to submit 5 star reviews and help pull up the average. Beware of fake reviews. The worst thing about PSI is that the loyalty is completely one-sided. They talk about loyalty to the company a lot but you will not feel loyalty back. They will drive you into the ground with work. They have very little insight into who works hard and who does not. Some people are amazing and work non-stop while others cruise by under the radar. Management has a tough time knowing which workers are which. It is getting better, but still has a long way to go.

Explore other reviews about Entrata

5.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great Culture and a product that actually works. They have raving fans as customers, which help a ton

Cons

The shift from bootstrap to VC funded came with the usual issues of turnover and culture shift

2.0
Feb 10, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have a pretty good group of team members. My mid-level supervisor is also easy to work with and supportive.

Cons

Entrata does not care about their employees, or even their products/services. This is made clear by insane workloads, exhausting meetings with escalated clients, and a “standard” 3% (if you are exceeding expectations and lucky) raise. I do moderately technical work that requires a decent amount of experience, as well as a client facing and internal leadership role, and I don’t make what is considered a “living wage” in Utah, even after years of working here. Execs seem to be having a great time partying at Summit with the most expensive celebrities they can book (Seinfeld, James Cordon, Tom Brady, Weezer…) but absolutely do not care about the uninvited staff who are working to support their client retention and their low-bar concept of product integrity.

3
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