Great Company Culture, horrible team culture - Web Marketing (SEO) Entrata Employee Review

2.0
Aug 7, 2014
Recommend
CEO approval
Business outlook

Pros

I think most of the exec want PSI to have an awesome working culture. The company culture, especially at company-wide meetings, is very fun. The CEO and President seem like down-to-earth type guys. Free snacks and a gym membership were nice perks, too. Most of the employees are great people. The location is fantastic!

Cons

The middle management is horrendous. I know that seems weird, but it's entirely true, which seems confusing since the senior management seems very impressive. However, I don't truly know the senior managers. The SEO leadership was atrocious. I've never been part of a more reactionary department. PSI has these values, like "Be the Real Deal," but they are absolutely not the real deal to their employees or their clients, especially among the SEO team. One of the things that is incredibly worrisome for SEO is the fact that the leadership isn't full-time with their employees. The director of SEO actually lives in another state. In a department already struggling with retention, it's very curious to me that the leadership at PSI would want to add another level of noise in the already struggling communication within the department.

Explore other reviews about Entrata

5.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great Culture and a product that actually works. They have raving fans as customers, which help a ton

Cons

The shift from bootstrap to VC funded came with the usual issues of turnover and culture shift

2.0
Feb 10, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have a pretty good group of team members. My mid-level supervisor is also easy to work with and supportive.

Cons

Entrata does not care about their employees, or even their products/services. This is made clear by insane workloads, exhausting meetings with escalated clients, and a “standard” 3% (if you are exceeding expectations and lucky) raise. I do moderately technical work that requires a decent amount of experience, as well as a client facing and internal leadership role, and I don’t make what is considered a “living wage” in Utah, even after years of working here. Execs seem to be having a great time partying at Summit with the most expensive celebrities they can book (Seinfeld, James Cordon, Tom Brady, Weezer…) but absolutely do not care about the uninvited staff who are working to support their client retention and their low-bar concept of product integrity.

3
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