Where do I start? It's extremely difficult to hear from management after explaining and giving evidence to the ever-increasing workload and stress on the department that we "just need to have better attitudes about it." It sometimes feels taboo to even voice our concerns or exhaustion from the constant responsibilities that are being added upon. On top of that, there is very little trust from management. We have to return-and-report every single hour of every single day of what we do, lest we are perceived as not doing our jobs. Did I mention that there is a lack of vision and expectations from them? The KPIs were so inconsistent and ill-measured that it was difficult to know if we were actually doing things right because we had no direction or help from management. I could go on and on about how freeing it was to leave that department, but I'll leave it with this last statement: Every day I felt like I was on a PIP and about to lose my job.
