3.0
Jan 30, 2020
Former employee, more than 1 year
Downers Grove, IL
Recommend
CEO approval
Business outlook
Pros
Hardworking and excellent technicians; outsourcing environment exposes a technician to a lot of different solutions which can be both challenging and overwhelming!
Cons
Change in management with new management not having a lot of IT outsourcing services experience. Provide little to no support of employees. Ram new clients in without proper acclimation - training & process documentation.