Leadership Needs A Upgrade - A/R Representative Ensemble Health Partners Employee Review

Often times on review websites you’ll see sweeping generalities (both pro and con). They offer little for job seekers to work with and even less for employers to use to make changes or spread kudos. I will say I appreciate both the specificity of the issues you have raised and the fact that you have offered some thoughts on actions we can take to improve the situation. This is just the sort of feedback that we are looking for. Unfortunately, it looks like we didn’t hear from you while you were still with us. We try very hard to give our associates the communication channels they need to share ideas, raise questions and address issues. The Organizational Development, SWAG and HR teams are all here to support our associates. We have the support teams in place, but we’re not running a surveillance society. The only way we can know about the problems you are dealing with is if you let us know (and I don’t mean on Glassdoor, months after you’ve left). We have communication channels in place for everything from IT issues to co-worker conflicts. In an organization growing this fast, the only way to preserve our culture and strength of delivery for our clients is if everyone takes responsibility for the integrity of the company. Certainly it’s not an A/R rep’s job to fix a leadership issue, but it is their job to raise awareness. Again, thank you for the specificity of your remarks. I will be taking a look at how we might be able to accelerate our new leader learning curve and foster stronger teams in less time.