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Ensemble Health Partners

Engaged employer

Poor communication and direction - Accounts Receivable Specialist Ensemble Health Partners Employee Review

1.0
Dec 22, 2025
Recommend
CEO approval
Business outlook

Pros

I really cannot think of any positives. I can add that the team I was on was extremely laid back, but almost too laid back in my eyes. Some people may prefer that type of environment and leadership style though, so it may be considered a pro to someone else.

Cons

Pay, communication, poor benefits, no 401k match. From the moment I was offered the position, there was nearly no communication from anyone during the onboarding and training process. I received ONE email from my onboarding specialist and was advised to reach out to her directly if I had any questions. Throughout onboarding, I not only emailed her multiple times, but I also emailed my supervisor and my recruiter and never heard back from anyone. Then, for the first couple of weeks, I never had any direction on what I was supposed to be doing. Every single day I was the one messaging my manager asking what to do because there was no communication and nothing was ever put onto my calendar. The team I was assigned to seemed overly disorganized and unprepared bringing on a couple of new members. Every time I asked a question, no one even knew the answer to it. They couldn't even explain to us how training was going to be conducted and said "we'll just go with the flow." We shadowed another team member for a couple of days, but all that consisted of was watching her move around her screen. There was no explaining what she was doing at all and no one really talked. There were just so many red flags.

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Ensemble Health Partners Response
6mo
Thank you for taking the time to share your experience. Here at Ensemble, we believe strongly in paying for performance, and we offer a competitive compensation package that has been designed to reward results. Communication with each other, our team members, leaders and across the company is imperative to the success of Ensemble and the results that we produce for our clients. We appreciate your feedback as we aim to be better every day. Continued success to you.

Explore other reviews about Ensemble Health Partners

5.0
May 19, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It had Good managment at times

Cons

Low pay, but good work from home

avatar
Ensemble Health Partners Response
3d
Thank you for sharing your experience. We're happy to hear that you found the leadership to be a positive attribute. provided and career advancement to be such positive attribute. At Ensemble, we believe strongly in paying for performance, and we offer a competitive compensation package that has been designed to reward results. Continued success to you.
2.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible work schedule. Work remotely 100% of the time.

Cons

DAILY pressure and extreme stress. You will be in constant fight, flight or fear mode. There's a heavy emphasis on productivity, and KPI's without resources, tools or clear direction to accomplish either. They want to be a innovative and forward thinking/moving organization but they're missing the mark. Whatever the client wants, the client gets regardless of the impact it will have on the team and department. We work at the behest of the client, not the other way around. Ensemble started out with good intentions I believe, but somewhere along the way and the pursuit of 'revenue' they've lost their way, with no signs of ever getting 'it' (whatever 'it' is) back. Don't do it! It's not worth your sanity.

1
avatar
Ensemble Health Partners Response
3d
Thank you for taking the time to share your experience. We’re happy to hear that you find the flexible schedules and remote work to be such positive attributes. Your feedback is appreciated as we are committed to evaluating and refining our processes to ensuring a healthy and positive work environment for all our employees. We’re thankful to have you on our team and look forward to redefining the possible together.
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