Pros
"Remote" work available but mostly hybrid
Cons
Very unprofessional staff, training isn't existent, and coaches inform you of incorrect procedures. Work doesn't follow proper guidelines nor standard operating procedures. Numerous forms bounce back and forth between computer systems and outdated fax machines. No systematic process. Numerous physicians providing same documentation many times when the office staff have the appropriate information. Severe lack of communication between providers, staff, and injured workers. Company is constantly changing names and software which appears to be hodge-podged together causing all kinds of errors in submitting proper claims and case notes to the state for approval and reimbursement. Duplicate procedures due to no accountability. Numerous documents stamped as copies when originals and names of the documents are documented incorrectly. Division of workload not appropriately distributed throughout the team.