Pros
You can work from home but many other companies are offering work from home options.
Cons
Just too many to list. Training is so disorganized, unproductive, and you will not be confident that you know what you are doing when it's time to be released from training. 20-25 people can be in a training class and only 1 will survive. I need you to think about that. You will need to spend your own money on equipment for the job. It's difficult to get a return phone call or email from HR or anyone. If that wasn't enough, I only got paid on time ONCE often having to reach out to someone regarding my pay. So there's no way to feel secure. I had no choice but to leave. This company is quickly getting a bad reputation amongst agents! By the way...I had to give 1 star but this company deserves 0 stars!