Avoid At All Costs - Software Engineer Endpoint Clinical Employee Review

1.0
Feb 14, 2020
Recommend
CEO approval
Business outlook

Pros

- The pay was above industry standard for where I live - 100% remote was awesome (make sure you're the kind of person who can handle it) - Generous with giving adequate equipment to work with

Cons

- Felt like a bait-and-switch. The interview was 80% C# and object-oriented code questions, about 10% T-SQL, and about 10% random abstract interview questions they got from a quick google search a few minutes before the interview. Some of the "think outside the box" questions felt completely irrelevant and my answers didn't matter. When I actually got the job, however, it was 95% T-SQL and the 5% of C# was pretty janky. - Training was an absolute joke. It was all powerpoint slides that felt relevant to a point. They kept trading off who was reading out these powerpoints to me, and while some people clearly cared and had interesting insight, the majority of the people in charge of training me clearly couldn't have given less of a crap. And then halfway through my training, the person in charge of onboarding me got called away for another project, and my training just abruptly ended. They threw me onto a project with none of the knowledge I needed and failed to tell anyone that my training wasn't actually complete. I ended up bugging the patience out of my two managers about stupid questions that should've been covered in training, they were absolutely fed up until I made an off-hand comment about my training never getting finished, and THAT was how they found out. - Absolutely no support whatsoever. My manager was changed three times in a VERY short timespan. The third manager wanted nothing to do with their employees and instead gave me names of other people to go to with my questions. The other people kept bouncing me around, completely unwilling to help in any small way, just constantly shrugging me off and putting the burden of me onto another person. By the end, not only was I completely unsure about exactly WHO I was supposed to report to/ask questions, but was actually not getting answers from anyone whatsoever. Do you want documentation? Good luck. Everything is documented as SOP word files, but you will never be able to track anything down, and when you do, it's so hastily thrown together that it might as well be meaningless gibberish. - The infrastructure is an absolute joke. The version management is basically non-existent, there are very few safeguards in check for people rolling back each others changes which lead to a lot of issues even in the short time I worked there. There are differing procedures based on which version of the software you're working on, and none of the procedures make any sense. They'll promise you're only going to work on the newer easier-to-work-with versions, but alas, this isn't true. Their ticket tracking system is so barely functional that by the end I was longing for my JIRA days, and JIRA leaves a lot to be desired at times too. And all this is dwarfed by the fact that they promise you they're remote friendly, but they have absolutely nothing to support it. Every man is an island at endpoint Clinical. You will hear from nobody about anything at all. They use Skype and absolutely nothing else to connect employees, there are no virtual team meetings, no check-ins, no collaboration whatsoever. It's an ancient waterfall mess, and much like my days working for the government, the one thing I kept hearing was "we're switching to X new technology at the end of the year so that Y job is easier." It never happened. It will never happen. I felt alone, I felt unsupported, I felt cast aside, I felt lost. I've been in the business a long time, and no company has ever made me feel so meaningless as endpoint Clinical.

Explore other reviews about Endpoint Clinical

5.0
Nov 12, 2025
Recommend
CEO approval
Business outlook

Pros

Onboarding was a great experience where the person leading it made sure that the group knew everything they needed about the industry and more. My manager has been great between helping solve complicated issues and giving great feedback on my work that I can use to improve what I make. I worked within a smaller group, so everything felt more personal. The work life balance felt great being able to work at home. The work culture was welcoming and encouraging to newcomers, great personable manager.

Cons

Internships only last so long!

2.0
Apr 20, 2026
Recommend
CEO approval
Business outlook

Pros

Depending who your lead is, you'll have a good lead. From what I heard though, the best one got cut. For the most part, great colleagues. Work is alright, training is also mediocre. This is more of throw all information your way and off you go and learn most of it on the go as the initial training is just the bare basics. When I started, there was a lot of optimism and a great prospect for the future, many possibilities. Pay is okay, you're clocked in then clock out.

Cons

The new director, the new associate director that replaced a great one who had been there for ages. (Btw, they have outsourced many positions including half of tech support to workers in India). Many process changes (usually changes are good but the changes being implemented from what I saw are going to do damage). Too much focus on this new AI product and the main service we offer is getting worse. Won't be surprised if clients go elsewhere. Moral went completely down, no sense of belonging and interacting (this is important especially if a lot of workers are remote). Processes change constantly and project managers will throw questions/work onto tech support when in reality they should know how their studies are built and the answers.

See reviews by: Helpful|Rating|Date|All