Toxic culture - Customer Service Advisor Emtelle Employee Review

2.0
May 3, 2026
Recommend
CEO approval
Business outlook

Pros

Job autonomy Job flexibility Local

Cons

Toxic culture Top heavy management No promotional opportunities unless you're willing to play games Training is virtually non existent CEO's behaviour and manner in which he interacts with staff is abhorrent

Explore other reviews about Emtelle

3.0
Mar 21, 2022
Recommend
CEO approval
Business outlook

Pros

Good colleagues and very inclusive

Cons

Not enough people to carry out tasks

1
2.0
Apr 7, 2025
Recommend
CEO approval
Business outlook

Pros

Compensation ok, Business somehow afloat, low noise and low risk environment. If you can play work politics well it's a good middle ground while you look for a better job.

Cons

During Orientation they tell you that you are part of the family and to ignore the reviews because management has changed X times since then, don't ignore the reviews. Very clique work culture, lots of gossip, some managers probably only have a job due to family/college connections. Several people seriously injured taking shortcuts to get machines running in time that I never saw running the whole time I worked there. It seemed like they were thrown under the bus by the same management that was pushing them to cut corners.

1
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