Pros
- Flexible shifts - Casual dress code - Interesting product/niche in industry - Most co-workers talented and good to work with
Cons
- Lack of communication on company's direction and management's expectations - Single manager over too many departments, unable to effectively manage any of them - Product is massive and not geared toward user-friendliness - Enhancements are released extremely quickly after being developed - Employee turnover is very high - Office is a dark, dirty building with cramped working areas, with a few employees working in a warehouse/garage office - No clear directives from management in regards to training, expectations, etc. - No employee support. The majority of employee issues are with management, yet there is no open door policy without repercussions. - Employees are treated as resources, instead of teammates and are not allowed to exercise their experience when it comes to managing their day-to-day. - Large bottleneck between sales to development/integration to support. Too many sales in the pipeline to be able to effectively provide the necessary development/implementation/training/support. - Quite a bit of wasted talent all around, as management always seems to know best instead of listening to employee input and concerns. - No centralized customer/prospect database. Too many unconnected systems being used by each department for tracking - SDLC process completely disorganized