Lean and mean operation. - Operations Empower Employee Review

2.0
Mar 18, 2025
Recommend
CEO approval
Business outlook

Pros

Not the worst pay – Compensation is competitive enough, though not exceptional. Ability to work remotely – Offers flexibility that makes work-life balance easier. Job stability – A well-established company, so layoffs are less frequent. Decent benefits – Healthcare, retirement plans, and PTO are fairly standard. Opportunities for internal movement – Possibility to switch roles or departments over time.

Cons

Inefficient Software & Slow Systems Empower’s software is slow, outdated, and unreliable, frequently disrupting workflow instead of improving it. System crashes, lag, and poor functionality waste employees’ time, yet little is done to address these ongoing issues. Too Much Management, Not Enough Workers There are too many managers and not enough employees to handle the workload. Instead of hiring additional staff, more work is simply offloaded onto existing employees, leading to burnout and frustration while management remains out of touch. Unrealistic Work Expectations & Restricted Overtime Despite strict limits on overtime, employees are expected to meet the same high demands with fewer resources. Rather than acknowledging the strain, the company refuses to expand teams, pushing employees to do more for the same pay. Poorly Timed Bonus Structure Empower only distributes annual bonuses in January, ignoring the fact that employees could benefit from financial support during the holiday season like many other companies provide. A Corporate-Driven, Bottom-Line Culture That Kills Morale The company has become hyper-focused on profits at the expense of employee well-being. Decisions are made from the top down, and the once-engaging workplace culture has shifted toward a detached, corporate mentality where employees feel undervalued.

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Empower Response
1y
Thank you for highlighting the competitive compensation, job stability, and remote flexibility. We understand that technology and workload distribution are important, and we’re actively working to improve efficiency and employee support with new updates.

Explore other reviews about Empower

5.0
May 6, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible Schedule Unlimited PTO Competent Management

Cons

No real cons to point out

5.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Many smart people genuinely want to grow & succeed; An excellent long term strategic vision backed by long term oriented investors; Ample growth opportunities at a business that is very well positioned for long term growth. Leaders that genuinely care about their people. Remote work is truly an advantage - just the lack of a commute makes a large difference. Opportunity to be at the ground level of a company that will develop a much stronger national brand over the next decade.

Cons

Delivery & Execution are areas that are truly challenging in the high growth/evolutionary environment that Empower is in today. Cultural changes are happening within the business that create some competing priorities, though Sr. Leaders continue to lead through this. Working with people across the US means don't expect a normal schedule - early / late starts and working lunches are the norm.

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