Participant Services Rep - Participant Services Representative Empower Employee Review

3.0
May 31, 2015
Recommend
CEO approval
Business outlook

Pros

Ability to get Series 6 and 63 Great experience in the financial services industry

Cons

Typical Customer Service role. No extra incentive. Job is the same every day.

Explore other reviews about Empower

5.0
May 6, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible Schedule Unlimited PTO Competent Management

Cons

No real cons to point out

2.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

It is a consistent paycheck in an industry that isn't going anywhere. The benefits are average to slightly below average. If you are lucky, your immediate manager will be a real person and not just a faceless suit.

Cons

A caution to the culture : Empower is more interested in APPEARING to be a good place to work instead of actually being a good place to work. The employees were instructed by HR to leave a Glassdoor review IF we enjoy working at Empower. They made no mention of everyone leaving honest feedback regardless of their feelings about the company. That is incredibly telling about the culture and priorities of the company.

See reviews by: Helpful|Rating|Date|All