Unless you flatter senior management on a daily basis, no promotion for you! - Systems Software Engineer Empower Employee Review

2.0
Sep 21, 2013
Recommend
CEO approval
Business outlook

Pros

Good job security - I know of no lay offs during my three years there. Nice facility - good cafeteria, and a store for candies and chips etc They do a decent summer BBQ thingy

Cons

Hired as a software developer, I expected to develop software. That is simply not the case. They have SO MANY continual production errors, (many due to poor data setup) that 95%+ of your work is trying to rapidly solve production issues, often in a 'critical' status. Personally, I found that very stressful, particularly the fact that it feels endless. Each developer takes it in turn to carry the on call pager. 99% of the pages are completely unrelated to front end development (where I worked) but still they come to us. You are on call 24 7 for a week. Extra pay for doing this task? $15 a day. (It was $25, but that was deemed to be too much...) A director I spoke to there, said knowledge of the Great West business is far more important than knowledge of Java. It must be for that reason, that so much of the code that I saw there was poorly written - Huge, rambling methods, no documentation within the code, very little Null Pointer checking; the list goes on. As does the endless critical production tickets. Finally, I discovered recently, that you lose your health benefits on your last day of employment. All of my previous jobs have allowed the benefit to continue to the end of the month. That system works fine as you should be able to smoothly transition over to the new job's benefits at the start of the next month. For people with chronic conditions, this is simply not good enough. In fact, I think such behavior should be illegal. I repeatedly called and emailed HR on my last day, but they did not respond to me.

Explore other reviews about Empower

5.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Empower fully supports work life balance. They also support and encourage community service. I like the fact that they match not only by monetary contributions, they also match actual volunteer hours with money. Management at all levels is committed and invested in you professionally and personally.

Cons

None that I have found.

5.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Many smart people genuinely want to grow & succeed; An excellent long term strategic vision backed by long term oriented investors; Ample growth opportunities at a business that is very well positioned for long term growth. Leaders that genuinely care about their people. Remote work is truly an advantage - just the lack of a commute makes a large difference. Opportunity to be at the ground level of a company that will develop a much stronger national brand over the next decade.

Cons

Delivery & Execution are areas that are truly challenging in the high growth/evolutionary environment that Empower is in today. Cultural changes are happening within the business that create some competing priorities, though Sr. Leaders continue to lead through this. Working with people across the US means don't expect a normal schedule - early / late starts and working lunches are the norm.

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