Look at the high rating being given (India) and that will tell you everything about the path this company has taken. - Lead Analyst Empower Employee Review

2.0
Jan 6, 2018
Recommend
CEO approval
Business outlook

Pros

Some of the best people I ever surrounded my self with. (staff) Used to have a long career path, I could have seen myself retiring here! (not anymore)

Cons

Management, this was one of the best companies to work for from late eighties to early 2000. When the healthcare side was sold to Cigna in 2008, that’s when the tide had turned for GWL. In 2014 Bob Reynolds took over and surrounded himself with the very same people who drove Putnam into the ground along with JPM management. They adopted those same policies for heavy offshoring/ marketing and Micro Management from hell, stateside. They dissolved any legacy that used to make Great West Life a success. To see what it has become with the workload, the commitment with zero commission recognition, shows the path this company has taken. It’s not a matter of if your job will go to India, it’s a matter of when. It’s all about managements bottom dollar now, no longer about the staff that made it get there. To the Desmarais family, amazing who you put in charge of this ship.

Explore other reviews about Empower

5.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Empower fully supports work life balance. They also support and encourage community service. I like the fact that they match not only by monetary contributions, they also match actual volunteer hours with money. Management at all levels is committed and invested in you professionally and personally.

Cons

None that I have found.

2.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

It is a consistent paycheck in an industry that isn't going anywhere. The benefits are average to slightly below average. If you are lucky, your immediate manager will be a real person and not just a faceless suit.

Cons

A caution to the culture : Empower is more interested in APPEARING to be a good place to work instead of actually being a good place to work. The employees were instructed by HR to leave a Glassdoor review IF we enjoy working at Empower. They made no mention of everyone leaving honest feedback regardless of their feelings about the company. That is incredibly telling about the culture and priorities of the company.

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