2.0
Apr 16, 2026
Current employee, more than 1 year
Greenwood Village, CO
Recommend
CEO approval
Business outlook
Pros
The benefits are pretty good
Cons
Ever increasing call metrics make it difficult to really help customers. Management can be toxic. Micromanagement is pervasive and while the job is remote there is no flexibility within the work day. Empower is also getting sued for failing to act as a fiduciary and pushing managed account with high fees.