Honest Employee Review - Patient Service Coordinator Emory Healthcare Employee Review

2.0
Oct 30, 2015
Recommend
CEO approval
Business outlook

Pros

There are some good benefits for working at Emory Clinic. I work on an amazing team and have great co-workers. The location is decent, but away from the actual hospital. The name, "Emory Healthcare" looks good on your resume. Employees are provided with good insurance plans and other benefits.

Cons

There is lack of support and understanding from management. There is no room for growth and development within the call-center setting. High-school students could be hired to fulfill the job duties/requirements, a degree of higher education is not needed. The call-center has an extremely high turnover rate.

Explore other reviews about Emory Healthcare

5.0
Apr 4, 2026
Recommend
CEO approval
Business outlook

Pros

good work culture open to listen to employees

Cons

slow pay rate increase based on peer review and manager

3.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

It's okay... I don't know how other ORs are run for comparison. Pay is alright. $47/hr and on-call is $8/hr. Have over 3 years of experience. Most people are pretty friendly. The friendly ones are starting to leave now, unfortunately.

Cons

Management doesn't fix problems. They won't respond to emails. Often don't have specimen printers, patient moving boards, etc. Tons of extra timeouts are kind of inconvenient (pre-op, pre-anesthesia, and pre-incision). Parking and commute are hassles. You can't park next to the hospital unless you are a doctor or advanced practitioner. At least 30min per day wasted on bus to and from hospital from parking tower I'm assigned. So much traffic to get to and from work. On call is very tiring. They frequently assign 7pm-7am overnight call right after 12hr shifts and then want you to stay because night shift didn't show up. Call requirement is at least 48hrs per month. Most OR rooms are super messy and badly stocked. ...Seems like more and more bad people are getting promoted to management positions. My immediate manager is good. The ones over her are not that great.

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