Patient Access Call Center - Anonymous employee Emory Healthcare Employee Review

Good pay, good hours. Work life balance

Easy to get burned out

Pay and benefits are good

Leadership needs significant improvement. Promotions often appear to be based more on personal relationships than on experience, qualifications, or selecting the best candidate for the position. Leadership also fails to adequately address bullying and toxic workplace behavior, allowing it to continue unchecked. As a result, many locations feel disorganized and chaotic due to inconsistent leadership, poor communication, and a lack of accountability.